Private beta · By invitation
Meet Finn — a private AI concierge who learns your taste, then plans and books everything from the table to the tail number. No searching. No scrolling. Simply say what you’d like, and consider it handled.
Finn
Your concierge · Knows your taste
Septime · Table for 2
Fri · 19:45 · 11ème
Directly connected to the world’s finest networks
Why Tappinn exists
47
browser tabs open to plan a single weekend away. That was the moment we stopped.
Tappinn began as a private frustration. Endless scrolling through search engines. A different app for every flight, table, taxi and ticket. Comparison sites that compared everything except what we actually liked. Hours lost to logistics that should have taken minutes.
So we built what we wished existed: one quiet place where everything lives, and one concierge who knows us well enough to suggest the right thing first time. Not more choice — better choice. Curated to your taste, arranged end to end, and booked before you’ve finished your coffee.
— The Founders, London
Meet Finn
Chatbots answer questions. Finn understands people. Every booking, every preference, every “not quite” quietly refines your Taste DNA — a private profile of how you like to live. The longer you know Finn, the less you’ll ever need to explain.
Taste DNA
LearningA living profile — private, encrypted, and always yours to edit.
Finn
Replying to: “Anniversary dinner, Saturday, London”
“I’ve picked three that fit you and Sophie. You both loved the tasting menu at Lyle’s, so I’ve leaned seasonal and unfussy — and I’ve avoided anywhere loud, given last time.”
Best match
The Clove Club
Shoreditch · 20:00
Chef’s counter — you like watching the kitchen.
Quieter
Trivet
Bermondsey · 19:30
Exceptional wine list; Sophie’s kind of room.
Wildcard
Brat
Shoreditch · 20:15
Wood-fired turbot. A little livelier, still romantic.
Finn always explains why.
Every choice teaches Finn something. Your taste compounds, so recommendations sharpen with every week.
No black boxes. Finn tells you why each suggestion suits you — so you can trust it, or gently correct it.
Discovery, planning and confirmation in one conversation. Nothing is booked until you say yes.
What Finn arranges
Finn is connected directly to the networks behind the world’s best tables, cabins, suites and seats — so he doesn’t just suggest. He secures.
The impossible Friday table. The bar no one’s written about yet. The late-night spot that suits your mood rather than an algorithm’s. Finn reads between the lines — occasion, company, appetite — and holds the right seat.
Powered by
When commercial won’t do, Finn prepares a complete charter brief — route, passengers, timings, preferences — for authorised operators to quote against.
FAB → NCE · Thu 08:30
PAX 4 · Light jet · Catering: light
Status: Brief sent to operators
Via Jetblanc
Every cabin class across hundreds of airlines, paired with hotels that feel chosen rather than found. Finn knows your seat, your loyalty schemes and the kind of room that lets you sleep.
Duffel · Expedia · Hotelbeds
Centre Court, the West End, a private vineyard tour or tonight’s cinema. From hospitality boxes to the perfect Tuesday film, Finn finds the seats worth having.
GetYourGuide · Ticketmaster
Chauffeurs, hire cars, first-class rail and rides — timed to the minute your plane lands.
Mozio · CarTrawler · Trainline · Uber
Premium lounge access, arranged before you’ve left home. The airport, softened.
LoungeKey
The Tappinn difference
1 app
Replacing the dozen you currently juggle — and the hours they quietly take.
The Tappinn standard
Anyone can connect to everything. We chose to connect to the best. Every partner behind Tappinn was carefully selected, and everything Finn recommends has to earn its place.
We chose each booking network for its reliability, its reach and its range of premium options. Not for its commission.
The finest hotels, bars, restaurants and experiences, filtered for quality first. Then matched to you.
Finn runs on the most advanced AI available, and we invested in the engineering to match. We cut no corners to make him feel effortless.
Beyond booking
You
Natural wine
Early starts
Jazz
Sophie
Shellfish-free
Aisle seat
Galleries
Shared taste
Finn Connect
Link profiles with a partner, family or friends and Finn finds the overlap — the restaurant everyone will love, the hotel that suits the children and the grown-ups, the weekend that doesn’t need a group chat to agree on.
Only shared preferences are merged. Private details stay private.
AI Planner
Tell Finn where and when. He builds the whole journey — flight, transfer, hotel, dinner, theatre — in the right order, with realistic buffers, and every piece connected. If a flight is delayed, the car waits and the table is moved.
5
bookings, one request
0
tabs opened
1
tap to confirm
Friday 14 November
London → Edinburgh
Lounge, Heathrow T5
07:20
Breakfast before boarding.
Flight to EDI · Seat 2A
08:35
Window, front of cabin, as usual.
Chauffeur transfer
10:05
Tracking your flight. Driver waits if you’re late.
Hotel · Early check-in
10:40
Quiet room, high floor, away from the lift.
Dinner for two
18:15
Eight minutes’ walk to the theatre.
Theatre · Stalls, Row F
19:45
Aisle seat for Sophie.
How it works
i.
Type or speak, however you’d say it. “Somewhere warm in March, not too far, good food.” That’s enough.
ii.
Finn returns a considered shortlist or a complete itinerary, with the reasoning behind every choice and every price shown upfront.
iii.
One tap and it’s booked. Confirmations, tickets and timings live in a single, beautiful itinerary.
Membership
A dedicated personal assistant is a luxury few can justify. Finn offers the same devotion — the memory, the connections, the attention to detail — available the moment you need it, at any hour, anywhere in the world.
Full-time personal assistant
£2,500+ / month
Traditional concierge membership
£150+ / month
Finn, by Tappinn
£29.99 / month
Comparisons are indicative of typical UK market rates.
Tappinn Membership
FoundingLess than a single dinner out. Cancel anytime.
Bookings are charged separately and shown in full before you confirm.
Questions
The Journal
Itineraries taken apart, the thinking behind Finn, and the places worth knowing.
Issue No. 01 · Autumn
A Friday flight timed to the half-day, a suite above the Tuileries, and a table at the bistro they’d each mentioned months apart. The whole weekend, hour by hour, with Finn’s reasoning behind every choice.
Read ArticleTwo words that look alike in a review and feel nothing alike on a Saturday night. How Finn learns the difference, the way a good butler notices you never finish the second glass.
Read ArticleEight seats, one counter, no sign above the door. A short, opinionated guide to the rooms worth the wait, and how Finn secures a stool at each.
Read ArticleAlso in this issue
05 articles
Founding memberships are limited
Finn is ready when you are. Reserve your place and be among the first to never plan alone again.
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